Privacy Policy
Alpha Heating and Cooling Managed by RNH Holdings
Effective Date: August 8th, 2026
Alpha Heating and Cooling Managed by RNH Holdings ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy governs your access to and use of https://alpha-heating-and-cooling.com/, including any content, functionality, and services offered on or through the website (the "Site"), whether as a guest or a registered user.
When accessing the Site, we will learn certain information about you, both automatically and through voluntary actions you take, during your visit. This policy applies to information we collect on the Site and in email, text, or other electronic messages between you and the Site.
Please read this Privacy Policy carefully before you use the Site or request Services. By using the Site, submitting an inspection request, or scheduling Services, you accept and agree to be bound by this Privacy Policy. If you do not agree to this Privacy Policy, please do not access or use the Site.
"No mobile information will be shared with any third parties for marketing or promotional purposes. Information sharing to subcontractors in support services, such as scheduling or customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any other parties."
Children Under the Age of 13
Our Site is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Site. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Site, including your name, address, telephone number, email address, or any screen name or user name you may use.
If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us using the information below.
Information We Collect About You
When you access the Site, we learn certain information about you during your visit. The Site provides various places for users to provide information, such as our inspection request form, contact forms, and phone or SMS communications. We collect information that you provide by filling out these forms, communicating with us via contact forms, responding to surveys, or providing comments or other feedback, and providing information when requesting a Service quote via the Site. We use information you provide to us to deliver the requested Service, improve our overall performance, and provide you with offers, promotions, and information.
As you navigate through our Site, we may use automatic data collection technologies, including Google Analytics, to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our website, and any communications between your computer and our Site. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.
The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Site and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.
Use of Cookies And Pixels
Similar to other websites, our Site utilizes a standard technology called "cookies" and server logs to collect information about how our Site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address. Each browser can send its own cookie to your browser if your browser's preferences allow it, but to protect your privacy, your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.
Third Party Use Of Cookies
Some content or applications on the Site are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Site. We do not control third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
SMS/Text Message Program
By opting in to receive SMS/text messages from us, you agree to receive periodic messages regarding appointment confirmations, service updates, and customer support. Message frequency may vary depending on your interactions and preferences.
You can opt in by providing your mobile number through our Site, forms, or other authorized channels. You may opt out at any time by replying "STOP" to any message or by following the unsubscribe instructions included in each message.
No Sharing of SMS Information
We do not share your mobile number or SMS opt-in information with third parties for marketing purposes. Your information is used solely by us to communicate with you and improve your experience with our products and services.
Email Information
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone. This also applies when you submit a form using your email address or request Services through the Site.
Email Policies
We are committed to keeping your email address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the "Disclosure of Your Information" section below. We will maintain the information you send via email in accordance with applicable federal law.
In compliance with the CAN-SPAM Act, all emails sent from our organization will clearly state who the email is from and provide clear information on how to contact the sender. Emails will also include concise information on how to remove yourself from our mailing list.
How Do We Use the Information That You Provide to Us?
We use personal information for purposes of presenting our Site and its contents to you, providing you with information about our Services, providing you with offers for products and services, carrying out any agreement between you and the Company, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.
From time to time, we may use the information you provide to us to display advertisements to you that are tailored to your personal characteristics, interests, and activities.
Disclosure Of Your Information
As a general rule, we do not sell, rent, lease, or otherwise transfer any information collected either automatically or through your voluntary action. We may disclose your personal information to our subsidiaries, affiliates, and service providers (such as scheduling or dispatch subcontractors) for the purpose of providing our Services to you. We may disclose your personal information to a third party, including an attorney or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company. We may disclose information when legally compelled to do so, or for the protection of our legal rights, or when compelled by a court or other governmental entity to do so.
How Do We Protect Your Information and Secure Information Transmissions?
We employ reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors. Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL.
Visitors’ GDPR Rights
If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include the right to request access to the data that the Company stores and the rights to either rectify or erase your personal data, the right to seek restrictions on the processing of your data, and the right to the portability of your data. To the extent that you provided consent to the Company's processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent. You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation. We require only the information that is reasonably required to schedule and provide Services to you, and will not require you to provide consent for any unnecessary processing as a condition of using our Site.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective when posted on this page with the updated effective date above. Your continued use of the Site after any changes are posted constitutes your acceptance of those changes.
Contact Us:
Alpha Heating and Cooling Managed by RNH Holdings
Address: 5 PLUM CT, KATONAH, 10536, New York, United States
Phone: +1 914-646-9246
Email: [email protected]
Alpha Heating and Cooling Managed by RNH Holdings
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5 PLUM CT, KATONAH, 10536, New York, United States
+1 914-646-9246